Shipping Policy
At Ola’s Coffee, we carefully prepare and ship every order to ensure your precious coffee capsules, bespoke blends, and curated hardware units arrive fresh and in perfect condition. We route our operations via highly secure courier networks in Dubai and the surrounding Emirates.
Order Processing Cycle
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timelines
UAE orders: Estimated delivery within 1–2 business days after dispatch. Delivery times are estimates and may vary due to courier operations, public holidays, weather conditions, or factors beyond our control.
Shipping Fees & Rates
Shipping fees (if applicable) are calculated and displayed at checkout before payment. Any promotional or discounted shipping offers will be clearly communicated on the website.
Delivery Coordinate Responsibility
Please ensure that your delivery address and contact details are accurate at checkout. Ola’s Coffee is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address information provided by the customer.
Food Products Standards Notice
Our products are food and beverage items. Once shipped, orders cannot be returned or refunded, except in cases of verified manufacturing defects, in accordance with our Refund Policy.
Delays & Force Majeure
Ola’s Coffee is not liable for delivery delays caused by couriers, customs clearance, natural events, or circumstances beyond our reasonable control.
Logistics Support & Order Questions?
If you have any questions or require real-time updates regarding transit coordinates or shipping, please contact us at: